Description

Position: Financial Advisor/Consultant

Reports to: Director of Investments and Financial Planning

Supervises: None 

Department: Investments and Financial Planning

FLSA Status: Salaried Exempt Administration

General Function:

Grow investment revenues and profits in the geographic markets within the assigned region. Help carry out the strategic plan for investments business development, increase referrals from existing clients, bank officers, and others. Interface with clients, prospects, and the community to enhance the Bank's image and grow market share. Integrate market knowledge, product, and risk assessment expertise to upgrade services to existing clients and convert prospects into long-term, profitable clients.

Essential Functions:

1. Investment Sales

A. Maintain a current awareness of new investment strategies and instruments through regular contact with our investment partners and other industry professionals, as well as through personal research; communicate issues to appropriate parties.

B. Seek out prospective new clients, both individual consumer and commercial.

C. Provide exceptional customer service for internal and external customers, both by telephone and in person, providing assistance and/or taking messages as necessary. Be friendly, helpful, and professional. Represent the Bank in the best way possible. 

A. Meet production goals, considering the most profitable means of income and the goals of the Bank.

B. Consistently improve relationships with internal and external clients to increase customer satisfaction and new business opportunities. 

C. Engage in a variety of individual/institutional account investment activities. 

D. Develop and maintain visibility in the Investment Management and Planning Communities; Participate in activities that promote the Bank as an active supporter of community goals and interests and provide long-term business opportunities

E. Assist in the development of financial presentations as required. 

2. Account Management

A. Manage assigned investment management accounts as appropriate. Serve as the primary relationship contact for clients and strive to offer extraordinary customer service by assisting with a variety of products and services, depending on each individual client situation

B. Ensure that the investment portfolios are in compliance with our client's investment policy, laws, policies, procedures, regulations, and rulings governing the investment business

C. Assist in the product selection process of investment decisions as directed.

D. Ensure that all accounts are billed in accordance with established fee schedule and collected.

E. Review all correspondence (mail, fax, email, phone, etc.) and route promptly and appropriately by the necessary deadlines.

F. Stay in communication with the Director of Investment and Financial Planning and communicate with him/her regarding accounts, maintenance, issues, service, etc.

G. Keep all files, correspondence, and information neatly organized and up-to-date; follow up on any issues that may arise promptly and keep detailed notes of customer conversations.

3. Compliance

A. Diligently protect confidential information, and assist the Bank in ensuring that all confidential and sensitive information is handled appropriately.

B. Maintain an active awareness and understanding of policies, procedures, designated authorities, regulations, and laws, including but not limited to, the Bank Secrecy Act, Anti-Money Laundering Act, etc. Follow these at all times.

C. Communicate openly with supervisors and other management about policies, procedures, work conduct, and job functions. Ask questions to clarify any uncertainty in issues.  

D. Address and report suspected violations of policy, procedure, Bank Secrecy Act, Anti-Money Laundering Act, and other laws and guidelines, as outlined in the Code of Conduct. Reported information will be kept confidential.

E. Participate in training sessions and policy updates as necessary. Assist with coordination of scheduling as appropriate.

4. Other

A. Ability to work scheduled and other needed hours at the designated location(s)

B. All Team Members should provide consistently positive, effective, helpful service to all customers, both internal and external.

C. Assist other managers or Team Members as needed.

D. Management or Bank policy may revise, delete, or add responsibility as necessary.

5. Activity

A. Ability to operate office equipment, telephones, and computers

B. Ability to communicate fluently in English, in person, in writing, and on the computer

C. Ability to hear, speak, and understand verbal communication

D. Ability to read, write, count, and perform basic math functions 

E. Ability to move head, shoulders, neck, and arms freely (e.g. operation of office equipment)

F. Ability to use manual dexterity and fine manipulation for operating a keyboard, using equipment, filing, etc.

G. Ability to lift up to 15 pounds, grasp, reach, and pull

H. Ability to think, remember, learn new information, and apply cognitive data to job functions

I. Ability to assess and concentrate on mental and physical job tasks to see them to completion

J. Ability to drive oneself independently for travel between locations

K. Ability to present information to groups in an understandable format or fashion

Qualification Requirements:

• 3+ years of personal trust/investment related experience
• Series 6 or Series 7 plus appropriate state licensing
• Excellent interpersonal, organizational, written, and verbal communication skills
• Knowledge of investment and planning administration and investment management policies and procedures
• Tact and pleasantness in dealing with customers and Team Members
• Ability to work in a fast-paced environment with frequent deadlines
• Computer proficiency in MS Windows, Word, Excel, e-mail

Preferred Qualifications:

• Bachelor's or advanced degree in business, accounting, finance or related fields
• CPA, CFP, or equivalent designation
• Experience with trust, investment and retirement products, trust instruments, other legal documents and tax returns
• Knowledge of the Employee Retirement Income Security Act of 1974 (ERISA)
• Employee benefit background in the administrative, operational, and development areas for qualified employee benefit plans. 

Mountain Commerce Bank is an Equal Opportunity Employer

PI280429023