Description

Missoula Housing Authority (MHA)

MHA is one of the largest public housing authorities in Montana and is recognized as a progressive, forward-thinking agency that creatively implements services and uses innovative development financing. MHA believes access to attainable homes for everyone is a community responsibility and a basic human right. Since 1978, MHA has worked every day to create as many housing options as possible for our community.

MHA’s mission is brought to life by 49 employees and contractors who work with a $30M budget and oversee more than $165M in assets in the Missoula area. MHA is recognized by Missoula Job Service Employers’ Council as the Small Business 2025 Employer of the year.

Position Overview

The Missoula Housing Authority is seeking a dedicated and experienced Property Manager to oversee 72 Low Income Housing Tax Credit (LIHTC) and HOME units. This position requires strong knowledge of Affordable Housing programs, including LIHTC, HUD subsidy programs, and regulatory compliance. The ideal candidate has at least two years of property management experience, plus relevant industry certifications or the ability to obtain them.

Candidates with experience supporting highbarrier households, individuals with mental illness, and people exiting homelessness are strongly encouraged to apply.

If you’re ready to bring your skills and passion for affordable housing to a supportive, missiondriven team, we’d love to hear from you!

More information at: https://www.missoulahousing.org/employment

Essential Job Functions

Leasing & Marketing

Meet with applicants to complete LIHTC/HOME and other program paperwork, including income and asset verification.
Conduct screenings and approve/deny applications according to federal, state, and local guidelines.
Coordinate criminal background, credit, and reference checks.
Issue written approvals or denials per MHA policies.
Maintain compliance with all landlord/tenant laws and regulations.
Promote customer satisfaction through property cleanliness, curb appeal, and responsiveness.
Build and sustain effective relationships with residents, staff, community partners, and external agencies.

Financial Management

Maximize property financial performance through rent collections, expense management, and retention strategies.
Participate in preparing and monitoring the annual budget.
Oversee and track services contracted on behalf of the property.

Reporting & Compliance

Prepare monthly/quarterly/annual property performance reports for the Director of Asset Management and CFO.
Conduct annual recertifications and inspections in accordance with regulatory standards.
Create, organize, and maintain complete tenant files and documentation.

Maintenance Coordination

Work with maintenance staff to identify, prioritize, and evaluate repairs, work orders, and longterm improvements.

Tenant Relations

Oversee occupancy activities, rent collection, conflict resolution, and documentation.
Investigate complaints and enforce lease policies, issuing violations or warnings as needed.
Manage eviction processes for nonpayment and forcause cases.
Maintain open, consistent communication with residents and community partners.
Process resident transfer requests and accommodation requests in accordance with policy.
Refer residents to appropriate service providers as needed.

Other Duties

Perform related duties as assigned to support property success and organizational goals.

Knowledge, Skills & Abilities 

Knowledge of HUD and LIHTC housing regulations and compliance requirements is a plus.
Understanding of Fair Housing, Equal Opportunity, and nondiscrimination laws.
Professional communication skills when working with diverse populations.
Ability to read, interpret, and explain complex regulations and policies.
Strong financial literacy, including budgets and financial reports.
Problemsolving, negotiation, and conflictresolution skills.
Ability to prioritize tasks, exercise sound judgment, and work independently.
Skilled in maintaining accurate records and preparing written reports.
Excellent customer service and sales abilities.
Proficiency with standard office equipment and computer systems.
Ability to collaborate effectively with coworkers, residents, community partners, and external agencies.
Ability to maintain a regular schedule, including occasional overtime, weekends, or oncall availability.

Benefits:

457(b), 7% contribution from employer
Dental insurance
Health insurance
Paid time off
Sick time
Vision insurance

Requirements

 Preferred Qualifications

Bachelor’s degree in public administration, business, social work, or related field and at least two years of housingrelated work experience (or equivalent education/experience combination).
Experience in property management.
Ability to obtain the following within 6 months of hire: 
Property Manager’s License
Tax Credit Housing Manager Certification
Fair Housing Certification
Experience with conflict resolution, fair housing issues, highbarrier households, mental illness, or homelessness.
Valid Montana Driver’s License and insurable driving record; personal vehicle available for site travel (mileage reimbursed at federal rate).

Physical Demands & Working Conditions

Regularly required to sit, stand, walk, and use hands/arms.
May frequently climb stairs, bend, kneel, or lift/move up to 25 lbs.
Work performed in both office settings and residential properties.
Exposure to noise, dust, cleaning agents, and general propertymaintenance environments.
Local travel required.